MadVoxel AG Privacy Policy

Thank you for showing interest in the privacy policy of the MadVoxel AG (hereafter “we”, “our”, “us” or “MadVoxel”).

This privacy policy aims to inform you about the data collected by MadVoxel AG as a controller,

Information about the processing of personal data

Visiting our website

When you load the website, your system transmits information needed by the server to deliver the website. This data will be stored in the server log files and will be automatically deleted after 14 days. The following data will be logged:

• The IP Address of the computer requesting the website, e.g.: 192.168.1.15
• The date and time the website was requested, e.g.: 24/May/2018:20:44:04
• The domain of the requested website, e.g.: madvoxel.com
• The type of the http-request, e.g.: GET
• The URL of the requested website, e.g.: privacy.html
• The status code of the request, e.g.: 200
• The size of the response in Bytes, e.g.: 1253
• The http referrer (the website that linked to the requested resource), e.g.: https://madvoxel.com/index.html
• The user agent, which usually includes the used browser and often the used operating system, e.g.: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:47.0) Gecko/20100101 Firefox/47.0

These data will be processed for the following purposes:

• deliver the content of our website correctly
• ensure the security and stability of the website
• provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack

The data will be processed, for the reasons listed above. In no case will the data collected be used for the purpose of drawing conclusions about you.

Cookies

This website uses what are known as cookies. Cookies are small text files or other storage technologies that are stored on your device by the internet browser you use. They serve various purposes to enhance your experience on our website. We exclusively use functional cookies, which allow us to store user preferences such as your preferred language or automatically log you in when you revisit our site. If you prefer not to use cookies, you can configure your browser to not accept them. To learn more about cookies, please visit https://allaboutcookies.org/.

Contact via email

When contacting us via email, the following data will be processed:

• Name
• Email address
• Date and time the message was sent
• The reason for contacting us (subject & message)

Depending on your mail server and mail client configuration, some additional metadata might be exposed, including, but not limited to, IP address and email client information.

Sharing of personal data

Data may only be shared with third parties if it is necessary for the operation of our services or if there is a legal obligation or permission to do so.

Third parties

We may disclose your personal data to third parties in connection with the operation of our services or business activities. This includes, but is not limited to, postal service providers, telephone service providers, IT service providers, email hosting providers, cloud service providers, legal authorities, and/or consultants. We will not share any more data than is strictly necessary for the operation of the service or business activity.

We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter. MailerLite’s privacy policy is available at https://www.mailerlite.com/legal/privacy-policy You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter at any time.

We use the hCaptcha security service (hereinafter “hCaptcha”) on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a “data processor” acting on behalf of its customers as defined under the GDPR, and a “service provider” for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms

Duration of storage & retention periods

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law). In the latter case, the deletion will take place after these reasons no longer apply.

Rights of the affected

In your dealings with us, you have the following rights in respect to your personal data:

• To information
• Correction or completion of incorrect or incomplete data
• Delete or restrict processing
• Object to processing
• Data portability

To exercise your rights, please email us at privacy@madvoxel.com. Please note that any requests must be able to provide proof that they are from the owner of the data.

Depending on the state you live or work in, you may have the right to complain to a data protection regulator about our processing of your personal data if you suspect that there might be an infringement on your rights.

Privacy policies of other websites

Our website contains links to other websites. Please note that our privacy policy is only applicable to websites and services provided by us. If you click on a link to another website, we advise you to read their respective privacy policy for your understanding and protection.

Updates to the Privacy Policy

Our privacy policy may be subject to change. Any changes or additions regarding the processing of personal data that affect you will be communicated through appropriate channels based on our past communication with you, such as email or our website. If you do not agree to the changes made, you must stop accessing and/or using any impacted products and services.

Contact and Data Protection Officer

If you have any concerns, questions, or inquiries about our data protection policy, please contact our Data Protection Officer. You can reach us by sending an email to privacy@madvoxel.com or by sending registered mail to our postal address:

MadVoxel AG
Rosenbergstrasse 69
9000 St. Gallen
Switzerland